Greetings everyone,
Weâve recently updated our FAQ to highlight an important notice. Weâve noticed some issues and want to remind all our community members to uphold our tester mission, which is crucial for maintaining a healthy community environment.
What to Do If Youâre Selected but Unable or Unwilling to Review:
When you apply for a tryout, we trust that youâre both interested and capable in the relevant field, and eager to provide insightful, honest feedback. If circumstances change and you canât participate after being selected, please notify us at [support@heyupnow.com](mailto:support@heyupnow.com) or inform a moderator of your decision to decline. This allows us to offer the opportunity to someone else. Responding within one week of the testerâs announcement will be appreciated.
Consequences of Non-Participation:
If youâre selected three times and fail to claim or notify us, you will no longer be eligible for future tryouts. We value your commitment and expect timely responses when we need to collect shipping addresses.
Staying Informed and Responding Promptly:
We encourage all participants to monitor their emails for winner announcements to ensure you donât miss any updates. Quick responses are appreciated when itâs time to collect shipping details.
The Importance of Timely Reviews:
We expect testers to share their reviews promptly, as our community eagerly awaits your valuable insights on new technology. Remember, you have a unique opportunity that others do not.
Consequences for Late Reviews:
Testers who fail to share reviews on time will have their community points revoked and will be barred from future Heyup events. Heyup reserves the right to reclaim product samples or require payment for them.
Seeking Assistance:
For any help, feel free to contact [Support@heyupnow.com](mailto:Support@heyupnow.com).