I log in in the Amazon Prime Video app (installed by Aptoide), but when I clic play on an episode, It shows me an HDMI connection errore.
separate_paco Try to do a reset on the Boxe and check again if shows problem.
Insert an eject sim tool in the hole and you will reset the boxe.
If not works try with an amazon stick 😉👍
It did not work.
I found a similar error in some other devices ( https://www.amazonforum.com/s/question/0D54P00008A1nzBSAR/hdmi-connection-error-only-with-prime-video ).
Some users solved the problem editing audio or video options in some ways, but unfortunately on Boxe i cannot find such advanced settings.
separate_paco It is strange, because it says hdmi problem but you are not using the hdmi🤔
@separate_paco Hi, could you share the video of this problem? We could ask the technology team for help.
Here you are, thank you very much
(Sorry I haven’t been able to upload .avi .mp4 .wmv ore .zip file)
separate_paco Could you try any OTT streaming device like Fire TV?
Menguelez I’ll try
Menguelez I tried.
Amazon Prime Video worked perrfectly with Amazon Fire Stick
separate_paco I know that it is not the perfect solution, but you use the amazon stick in the hdmi port of the heyup boxe and it will work