Hi enricati84 , We apologize for the inconvenience caused by our point system. We understand that the system has not been working properly and has caused frustration among our users. We want to assure you that we are doing everything we can to fix it.
Our tech team has been working around the clock to identify the issue and resolve it. However, every time we fixed it, the points changed for no apparent reason. We understand how frustrating this must be for you, and we are truly sorry for the inconvenience caused.
We want to let you know that our tech team has assigned all the badges that you should have received. We hope this will help alleviate any frustration you may have experienced. Additionally, we are happy to inform you that we are making a new updated point system for Heyup. It will be launched in June, and we believe it will provide a better user experience.
Besides, at Heyup, a Tryout Tester is not only chosen based on the points they have accumulated in the community, but also takes into consideration their answers in the application form, their activity in the community, their social media, and more.
We want to ensure that the Tester represents our community in the best possible way and is someone who is actively engaged in all aspects of our community. Therefore, we carefully evaluate all the factors before selecting a Tester.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding. If you have any questions or concerns, please do not hesitate to contact us.